PRIVACY POLICY  

Thank you for choosing to be part of our community at Juix Inc., doing business as Juix (“Juix”, “we”,“us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy,or our practices with regards to your personal information, please contact usat ravi@juix.com.

When you visit our mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy   that you do not agree with, please discontinue use of our Apps and our services.

This privacy policy applies to all information collected through our mobile application,  ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

WHAT INFORMATION DO WE COLLECT?  

Personal information you disclose to us In Short: Wecollect personal information that you provide to us such as name, address,contact information, passwords and security data, payment information, andsocial media login data.  
We collect personal information that you voluntarily provide to us when registering at the Apps,expressing an interest in obtaining information about us or our products andservices, when participating in activities on the Apps or otherwise contactingus.
The personalinformation that we collect depends on the context of your interactions with usand the Apps, the choices you make and the products and features you use. Thepersonal information we collect can include the following:
Publicly Available Personal Information. Wecollect first name, maiden name, last name, nickname, phone numbers, emailaddresses, and other similar data.  
Personal Information Provided by You. Wecollect app usage, financial information (credit card number, purchase history,invoices), and other similar data.  
Credentials. We collectpasswords, password hints, and similar security information used forauthentication and account access.
Payment Data. Wecollect data necessary to process your payment if you make purchases, such asyour payment instrument number (such as a credit card number), and the securitycode associated with your payment instrument. All payment data is stored byStripe. You may find their privacy policy link(s) here: stripe.com.
Social Media LoginData. We provide you with the option to register using social media accountdetails, like your Facebook, Twitter or other social media account. If youchoose to register in this way, we will collect the Information described inthe section called "HOW DO WE HANDLE YOURSOCIAL LOGINS " below.  
All personalinformation that you provide to us must be true, complete and accurate, and youmust notify us of any changes to such personal information.  
Information automatically collected In Short: Someinformation – such as IP address and/or browser and device characteristics – iscollected automatically when you visit our Apps.
We automaticallycollect certain information when you visit, use or navigate the Apps. Thisinformation does not reveal your specific identity (like your name or contactinformation) but may include device and usage information, such as your IPaddress, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information abouthow and when you use our Apps and other technical information. This informationis primarily needed to maintain the security and operation of our Apps, and forour internal analytics and reporting purposes.
Like many businesses,we also collect information through cookies and similar technologies.  
Online Identifiers. We collect devices, toolsand protocols, such as IP (Internet Protocol) addresses, device's geolocation,and other similar data.  
Information collected through our Apps
In Short:  We may collect information regarding yourgeo-location, mobile device, push notifications, when you use our apps.
If you use our Apps, we may also collect thefollowing information:  
  • Geo-Location Information. We may request access or permission to andtrack location-based information from your mobile device, either continuouslyor while you are using our mobile application, to provide location-basedservices. If you wish to change our access or permissions, you may do so inyour device’s settings.
  • Mobile Device Data. We may automatically collect device information(such as your mobile device ID, model and manufacturer), operating system,version information and IP address.
  • Push Notifications. We may request to sendyou push notifications regarding your account or the mobile application. If youwish to opt-out from receiving these types of communications, you may turn themoff in your device’s settings.    

HOWDO WE USE YOUR INFORMATION?

In Short: We process your information for purposesbased on legitimate business interests, the fulfillment of our contract withyou, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Apps for a variety of businesspurposes described below. We process your personal information for thesepurposes in reliance on our legitimate business interests, in order to enterinto or perform a contract with you, with your consent, and/or for compliancewith our legal obligations. We indicate the specific processing grounds we relyon next to each purpose listed below.
We use the information we collect or receive:
  • Tofacilitate account creation and logon process. If you choose to link youraccount with us to a third party account (such as your Google or Facebookaccount), we use the information you allowed us to collect from those thirdparties to facilitate account creation and logon process for the performance ofthe contract. See the section below headed " HOW DO WE HANDLE YOURSOCIAL LOGINS  " for further information.
  • ○      To send you marketingand promotional communications. We and/or our third party marketing partnersmay use the personal information you send to us for our marketing purposes, ifthis is in accordance with your marketing preferences. You can opt-out of our marketingemails at any time (see the " WHAT ARE YOUR PRIVACYRIGHTS  " below).      
  • Tosend administrative information to you. We may use your personal information tosend you product, service and new feature information and/or information aboutchanges to our terms, conditions, and policies.
  • Fulfilland manage your orders. We may use your information to fulfill and manage yourorders, payments, returns, and exchanges made through the Apps.
  • Topost testimonials. We post testimonials on our Apps that may contain personalinformation. Prior to posting a testimonial, we will obtain your consent to useyour name and testimonial. If you wish to update, or delete your testimonial,please contact us at help@juix.com and be sure to include your name,testimonial location, and contact information.
  • Delivertargeted advertising to you. We may use your information to develop and displaycontent and advertising (and work with third parties who do so) tailored toyour interests and/or location and to measure its effectiveness.
  • Administerprize draws and competitions. We may use your information to administer prizedraws and competitions when you elect to participate in competitions.
  • RequestFeedback. We may use your information to request feedback and to contact youabout your use of our Apps.
  • To enforce our terms,conditions and policies for Business Purposes, Legal Reasons and Contractual.  

  • Torespond to legal requests and prevent harm. If we receive a subpoena or otherlegal request, we may need to inspect the data we hold to determine how torespond
  • Tomanage user accounts. We may use your information for the purposes of managingour account and keeping it in working order.
  • Todeliver services to the user. We may use your information to provide you withthe requested service
  • Torespond to user inquiries/offer support to users.  We may use your information to respond toyour inquiries and solve any potential issues you might have with the use ofour Services
  •  For other Business Purposes. We may use your information forother Business Purposes, such as data analysis, identifying usage trends,determining the effectiveness of our promotional campaigns and to evaluate andimprove our Apps, products, marketing and your experience. We may use and storethis information in aggregated and anonymized form so that it is not associatedwith individual end users and does not include personal information. We willnot use identifiable personal information without your consent.            

WILLYOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent,to comply with laws, to provide you with services, to protect your rights, orto fulfill business obligations.  
We may process or share data based on thefollowing legal basis:
  • Consent:We may process your data if you have given us specific consent to use yourpersonal information in a specific purpose.
  • LegitimateInterests: We may process your data when it is reasonably necessary to achieveour legitimate business interests.
  • Performanceof a Contract: Where we have entered into a contract with you, we may processyour personal information to fulfill the terms of our contract.
  • LegalObligations: We may disclose your information where we are legally required todo so in order to comply with applicable law, governmental requests, a judicialproceeding, court order, or legal process, such as in response to a court orderor a subpoena (including in response to public authorities to meet nationalsecurity or law enforcement requirements).
  • Vital Interests: We maydisclose your information where we believe it is necessary to investigate,prevent, or take action regarding potential violations of our policies,suspected fraud, situations involving potential threats to the safety of anyperson and illegal activities, or as evidence in litigation in which we areinvolved.
■      More specifically, wemay need to process your data or share your personal information in thefollowing situations:  
  • Vendors,Consultants and Other Third-Party Service Providers. We may share your datawith third party vendors, service providers, contractors or agents who performservices for us or on our behalf and require access to such information to dothat work. Examples include: payment processing, data analysis, email delivery,hosting services, customer service and marketing efforts. We may allow selectedthird parties to use tracking technology on the Apps, which will enable them tocollect data about how you interact with the Apps over time. This informationmay be used to, among other things, analyze and track data, determine thepopularity of certain content and better understand online activity. Unlessdescribed in this Policy, we do not share, sell, rent or trade any of yourinformation with third parties for their promotional purposes.  We have contracts in place with our dataprocessors. This means that they cannot do anything with your personalinformation unless we have instructed them to do it. They will not share yourpersonal information with any organisation apart from us. They will hold itsecurely and retain it for the period we instruct.
  • BusinessTransfers. We may share or transfer your information in connection with, orduring negotiations of, any merger, sale of company assets, financing, oracquisition of all or a portion of our business to another company.
  • Affiliates.We may share your information with our affiliates, in which case we willrequire those affiliates to honor this privacy policy   . Affiliates include our parent company andany subsidiaries, joint venture partners or other companies that we control orthat are under common control with us.
  • Business Partners. We may share your information with ourbusiness partners to offer you certain products, services or promotions.    

WHOWILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the followingthird parties.
We only share and disclose your informationwith the following third parties. We have categorized each party so that youmay be easily understand the purpose of our data collection and processingpractices. If we have processed your data based on your consent and you wish torevoke your consent, please contact us.  
○      Advertising, DirectMarketing, and Lead Generation FacebookAudience Network, Google AdSense and HubSpot CRM  
  • Allow Users to Connectto their Third-Party Accounts
    Facebookaccountand Google account
  • Cloud ComputingServices
    Amazon WebServices (AWS)and Google Cloud Platform
  • Communicate and Chatwith Users
    ZendeskChat
  • Data Backup andSecurity
    GoogleDrive Backup
  • Functionality andInfrastructure Optimization
    FirebaseRealtime Database and Amazon Web Services
  • Invoice and Billing
    Stripe, Alipay and WeChat Pay
  • Retargeting Platforms
    FacebookRemarketing,Google Ads Remarketing and Google Analytics Remarketing
  • Social Media Sharingand Advertising
    Facebookadvertisingand Firebase Dynamic Links
  • User AccountRegistration and Authentication
    FacebookLogin,Google Sign-In, Firebase Authentication, Google OAuth 2.0 and Mob.com
  • Web and MobileAnalytics
    GoogleAnalytics for Firebase  
  • Website Hosting
    Squarespace
  • Website PerformanceMonitoring
    FirebaseCrash Reporting and Firebase Performance Monitoring
  • Website Testing
    GooglePlay ConsoleandTestFlight

DOWE USE COOKIE AND OTHER TRACKING TECHNOLOGIES?

In Short:  We may use cookies and other trackingtechnologies to collect and store your information.  
We may use cookies andsimilar tracking technologies (like web beacons and pixels) to access or storeinformation. Specific information about how we use such technologies and howyou can refuse certain cookies is set out in our Cookie Policy.          

DO WE USE GOOGLE MAPS?  

In Short: Yes, we use Google Maps for the purpose ofproviding better service.
This website, mobileapplication, or Facebook application uses Google Maps APIs. You may find theGoogle Maps APIs Terms of Service here. To better understand Google’s Privacy Policy,please refer to this link.  
By using our Maps APIImplementation, you agree to be bound by Google’s Terms of Service. By usingour implementation of the Google Maps APIs, you agree to allow us to gainaccess to information about you including personally identifiable information(such as usernames) and non-personally identifiable information (such aslocation). We will be collecting the following information:
  • GeoLocation Data
For a full list of whatwe use information for, please see the previous section titled " HOW DO WE USE YOURINFORMATION? " and “WILL YOUR INFORMATIONBE SHARED WITH ANYONE?” You agree to allow us to obtain or cache your location.You may revoke your consent at anytime. We use information about location inconjunction with data from other data providers.  
The Maps APIs that weuse store and access cookies and other information on your devices. If you area user currently in the European Economic Area (EU countries, Iceland,Liechtenstein and Norway), please take a look at our EU User ConsentPolicy.        

HOW DO WE HANDLE YOUR SOCIAL LOGINS?  

In Short:  If you choose to register or log in to ourservices using a social media account, we may have access to certaininformation about you.  
Our Apps offer you theability to register and login using your third party social media accountdetails (like your Facebook or Twitter logins). Where you choose to do this, wewill receive certain profile information about you from your social mediaprovider. The profile Information we receive may vary depending on the socialmedia provider concerned, but will often include your name, e-mail address,friends list, profile picture as well as other information you choose to makepublic.        
We will use theinformation we receive only for the purposes that are described in this privacypolicy   or that are otherwise made clearto you on the Apps . Please note that we do not control, and are notresponsible for, other uses of your personal information by your third partysocial media provider. We recommend that you review their privacy policy tounderstand how they collect, use and share your personal information, and howyou can set your privacy preferences on their sites and apps.        

HOWLONG DO WE KEEP YOUR INFORMATION?

In Short:  We keep your information for as long asnecessary to fulfill the purposes outlined in this privacy policy unlessotherwise required by law.  
We will only keep yourpersonal information for as long as it is necessary for the purposes set out inthis privacy policy, unless a longer retention period is required or permittedby law (such as tax, accounting or other legal requirements). No purpose inthis policy will require us keeping your personal information for longer than 2years past the termination of the user's account .  
When we have no ongoinglegitimate business need to process your personal information, we will eitherdelete or anonymize it, or, if this is not possible (for example, because yourpersonal information has been stored in backup archives), then we will securelystore your personal information and isolate it from any further processinguntil deletion is possible.  

HOW DO WE KEEP YOUR INFORMATION SAFE?  

In Short:  We aim to protect your personal informationthrough a system of organizational and technical security measures.  
We have implementedappropriate technical and organizational security measures designed to protectthe security of any personal information we process. However, please alsoremember that we cannot guarantee that the internet itself is 100% secure.Although we will do our best to protect your personal information, transmissionof personal information to and from our Apps is at your own risk. You shouldonly access the services within a secure environment.  

DOWE COLLECT INFORMATION FROM MINORS?

In Short:  We do not knowingly collect data from ormarket to children under 18 years of age.
We do not knowinglysolicit data from or market to children under 18 years of age. By using theApps, you represent that you are at least 18 or that you are the parent orguardian of such a minor and consent to such minor dependent’s use of the Apps.If we learn that personal information from users less than 18 years of age hasbeen collected, we will deactivate the account and take reasonable measures topromptly delete such data from our records. If you become aware of any data wehave collected from children under age 18, please contact us athelp@juix.com.  

WHATARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate youraccount at any time.    
If you are resident inthe European Economic Area and you believe we are unlawfully processing yourpersonal information, you also have the right to complain to your local dataprotection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questionsor comments about your privacy rights, you may email us at help@juix.com.  
Account Information  
If you would at anytime like to review or change the information in your account or terminate youraccount, you can:
  • Loginto your account settings and update your user account.
Upon your request toterminate your account, we will deactivate or delete your account andinformation from our active databases. However, some information may beretained in our files to prevent fraud, troubleshoot problems, assist with anyinvestigations, enforce our Terms of Use and/or comply with legalrequirements.    
Cookies and similartechnologies: Most Web browsers are set to accept cookies by default. If youprefer, you can usually choose to set your browser to remove cookies and toreject cookies. If you choose to remove cookies or reject cookies, this couldaffect certain features or services of our Apps. To opt-out of interest-basedadvertising by advertisers on our Apps visit http://www.aboutads.info/choices/  .      
Opting out of email marketing: You can unsubscribefrom our marketing email list at any time by clicking on the unsubscribe linkin the emails that we send or by contacting us using the details providedbelow. You will then be removed from the marketing email list – however, wewill still need to send you service-related emails that are necessary for theadministration and use of your account. To otherwise opt-out, you may:
  • Contact us using thecontact information provided.      

DATA BREACH

A privacy breach occurswhen there is unauthorized access to or collection, use, disclosure or disposalof personal information. You will be notified about data breaches when JuixInc. believes you are likely to be at risk or serious harm. For example, a databreach may be likely to result in serious financial harm or harm to your mentalor physical well-being. In the event that Juix Inc. becomes aware of a securitybreach which has resulted or may result in unauthorized access, use ordisclosure of personal information Juix Inc. will promptly investigate thematter and notify the applicable Supervisory Authority not later than 72 hoursafter having become aware of it, unless the personal data breach is unlikely toresult in a risk to the rights and freedoms of natural persons.  

CONTROLSFOR DO-NOT-TRACK FEATURES

Mostweb browsers and some mobile operating systems and mobile applications includea Do-Not-Track (“DNT”) feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activitiesmonitored and collected. No uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currentlyrespond to DNT browser signals or any other mechanism that automaticallycommunicates your choice not to be tracked online. If a standard for onlinetracking is adopted that we must follow in the future, we will inform you aboutthat practice in a revised version of this privacy policy

DOCALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:  Yes, if you are a resident of California,you are granted specific rights regarding access to your personal information.  
California Civil CodeSection 1798.83, also known as the “Shine The Light” law, permits our users whoare California residents to request and obtain from us, once a year and free ofcharge, information about categories of personal information (if any) we disclosedto third parties for direct marketing purposes and the names and addresses ofall third parties with which we shared personal information in the immediatelypreceding calendar year. If you are a California resident and would like tomake such a request, please submit your request in writing to us using thecontact information provided below.
If you are under 18years of age, reside in California, and have a registered account with theApps, you have the right to request removal of unwanted data that you publiclypost on the Apps. To request removal of such data, please contact us using thecontact information provided below, and include the email address associatedwith your account and a statement that you reside in California. We will makesure the data is not publicly displayed on the Apps, but please be aware thatthe data may not be completely or comprehensively removed from our systems.

DOWE MAKE UPDATES TO THIS POLICY?

In Short:  Yes, we will update this policy as necessaryto stay compliant with relevant laws.
We may update thisprivacy policy from time to time. The updated version will be indicated by anupdated “Revised” date and the updated version will be effective as soon as itis accessible. If we make material changes to this privacy policy, we maynotify you either by prominently posting a notice of such changes or bydirectly sending you a notification. We encourage you to review this privacypolicy frequently to be informed of how we are protecting your information.  

HOWCAN YOU CONTACT US ABOUT THIS POLICY?

Juix Inc.    
42514 Albrae
St.
Fremont, CA
94538    
United States        

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATAWE COLLECT FROM YOU?

Based onthe laws of some countries, you may have the right to request access to thepersonal information we collect from you, change that information, or delete itin some circumstances. To request to review, update, or delete your personalinformation, please submit a request form by sending an email to help@juix.com. We will respond to your request within 30days.